Capture CC vs Huawei P8 Lite

[michaelMcK]

Hello ,
I have a new Huawei P8 Lite (ALE-L21) with Android 6.0 and can not install Capture CC even though the device is listed in the list of supported devices. It's a shame, because I miss this app ... it worked pretty good on my old Samsung (which unfortunately is broken)

Regards,

Michael

[kglad]

[moved from Adobe Creative Cloud to Adobe Capture]

[Sue Garibaldi]

Hi Michael.

I'm checking with the product team about this device.

I'll post again as soon as I hear back from someone.

Sue.

[michaelMcK]

Hello Sue,
I hope you can solve the problem. I am looking forward to your answer.

Michael

[Sue Garibaldi]

Hi Michael.

I finally got some information back from the team about this device. What I was told:

The P8 Lite (ALE-L21) is an Open GL 2.0 device, as it houses Mali-450 GPU (https://www.gsmarena.com/huawei_p8lite-7201.php).   

Currently, it's possible for Capture to be installed on these openGL2.0 devices but the PlayStore filters out these kind of devices, so  it's not possible to install it through the PlayStore. We have plans to re-evaluate the openGL2.0 market for the next release and may come up with a solution, but really not sure whether we will continue the support Capture on these devices.

I'm sorry, it's not the answer I was hoping for.

Sue.

[michaelMcK]

Hi Sue,
Thank you for your answer and your effort.

So I'll have to be patient ...or have to buy a new phone ...

Michael

By the way ... the link is broken (a Page 404)