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1

Capture crashes when saving

New Here ,
Apr 14, 2023 Apr 14, 2023

Adobe Capture crashes almost every time I try to save a shape. I end up redoing everything at least 5 times and just keep going until it sticks.. but it's getting old and ready to delete the program if this bug won't be fixed. 

TOPICS
Export , Performance
412
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New Here ,
Apr 26, 2023 Apr 26, 2023

Same here. Every time I try and save a shape the last two days. Capture crashes when I go and save it. It seems while it is trying to show me the other things that it found. While it is loading those images it craps the bed.

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Adobe Employee ,
Apr 27, 2023 Apr 27, 2023
LATEST

We are sorry to heaer about the issue you are facing. Please help with below as that will help us looking into it further -

1. Does it happen for every image?

2. Please share a few images for which it creates this issue.

3. Please try creating anything other than a SHAPE, this will help us figure out if issue is with recommendation system or something else.

4. Please share if this is happenning on iOS or Android

 

Regards

Anubhav

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New Here ,
Apr 27, 2023 Apr 27, 2023

Sorry to heaer about the issue you are facing. Please help with below as that will help us looking into it further -

1. Does it happen for every image?

2. Please share a few images for which it creates this issue.

3. Please try creating anything other than a SHAPE, this will help us figure out if issue is with recommendation system or something else.

4. Please share if this is happenning on iOS or Android

 

Regards

Anubhav

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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