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Not working with iPad Air 5

New Here ,
Sep 05, 2022 Sep 05, 2022

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I cannot access files my iPad Air 5. I can still access them from my older iPad. Any thoughts on why that is occurring?

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Adobe Employee ,
Sep 05, 2022 Sep 05, 2022

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Capture.jpegDear User,
Could you please check your app permissions. Go to device settings-> Adobe Capture->Photos. For more help please refer to screenshot attached.

Please let us know if this solves your issue. Happy to help.

Thanks,
Capture Team.

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