samsung 4.4.2 incompatible with capture.

[inco80]

Can you fix this issue?  My phn wont allow me to download it.it states it is incompatible with Capture. That's Apple like tactics or are you working on this issue?

[Sheena Kaul]

Hi Irene,

I apologize for the trouble.

Can you please confirm me the OS version on the device?

Regards,

Sheena

[Sue Garibaldi · Accepted solution]

HI ICN.

I just responded on your other post…. Please try updating your operating system. Capture is not supported on any operating system below v5.0.

Let me know how things are going.

Sue.