Settings Question - Saving Source Images

Community Beginner ,
Jan 30, 2018 Jan 30, 2018

Copy link to clipboard

Copied

What does it mean under settings when it says "images will be saved to Capture album in your camera roll?"  I have looked under "albums" on my iPhone and see no "Capture Album."  Can anyone help?  Where should this album be located?  Thanks

Views

255

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 03, 2018 Feb 03, 2018

Hi Juniper.

I'm so sorry for not responding sooner. A couple of things I"d like you to check/try:

Open Capture and tap the Gear icon in the upper left corner of the app.

From the menu that opens tap Preferences

Make sure that Save Images to Capture Album is toggled "on."

After you do that, try creating something in Capture with an image you're taking (and not one that already exists in Photos). After you save the asset to a library. Check and see if you have either an Adobe Capture album or an Adobe

...

Likes

Translate

Translate
Adobe Employee ,
Jan 31, 2018 Jan 31, 2018

Copy link to clipboard

Copied

Hi Jen,

Would you mind checking under the Photos option on your device?

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 01, 2018 Feb 01, 2018

Copy link to clipboard

Copied

I did. I see no Adobe Capture album.

Sent from my iPhone

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 03, 2018 Feb 03, 2018

Copy link to clipboard

Copied

LATEST

Hi Juniper.

I'm so sorry for not responding sooner. A couple of things I"d like you to check/try:

Open Capture and tap the Gear icon in the upper left corner of the app.

From the menu that opens tap Preferences

Make sure that Save Images to Capture Album is toggled "on."

After you do that, try creating something in Capture with an image you're taking (and not one that already exists in Photos). After you save the asset to a library. Check and see if you have either an Adobe Capture album or an Adobe Gather (I actually have both) album in the Photos app.

Let me know what happens. And don't worry, we'll figure this out.

Sue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines