Unable to sync shared use computer to cc library for Capture - work around?

New Here ,
Jan 23, 2018 Jan 23, 2018

Copy link to clipboard

Copied

I have the Capture app but I can't import my libraries into Illustrator as the computers with Illustrator CC are a shared resource (at university) and I can't sync them with my library. I have emailed myself the link but still can't get them into Illustrator cc. is there a work around for this?

Views

336

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 23, 2018 Jan 23, 2018

HI Cathy.

What I'm not understanding from your post is whether you have access to that shared account. Because, what you need to be able to do is save your library with that library.

In other words, that link you emailed to yourself... you need to be able to open it/save it to that other account. Is that something that you have the access to do?

Sue.

Likes

Translate

Translate
Adobe Employee ,
Jan 23, 2018 Jan 23, 2018

Copy link to clipboard

Copied

HI Cathy.

What I'm not understanding from your post is whether you have access to that shared account. Because, what you need to be able to do is save your library with that library.

In other words, that link you emailed to yourself... you need to be able to open it/save it to that other account. Is that something that you have the access to do?

Sue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 04, 2018 Feb 04, 2018

Copy link to clipboard

Copied

Hi Sue,

No, it is a university computer with shared access and libraries on there don't link at all to the Adobe software, and even if they did I don't have passwords to them. I understand from colleagues that this is to do with the nature of licenses in the education sector. I just wondered if there was a way to by pass the libraries to import the Adobe Capture files.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

Copy link to clipboard

Copied

LATEST

HI Cathy.

The only way to save assets to a different library than your own is to somehow have access to it. Is there an administrator you can share assets links with and have them upload the Capture assets to that library?

Sue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines