Update errors - the x

New Here ,
Oct 26, 2020 Oct 26, 2020

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After the recent update the x key on the bottom menu under materials, shapes etc  which allows you to go back to the  Library of images, brushes etc doesn’t work on my mobile. 

 

I now have no way of accessing my library on  my mobile.

 

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Hi,

Sorry to hear that you are facing this issue. Can you please share which device you are using Capture on? It will be easier for us to find a fix if we have information about the device model and the OS version. 

Thanks,
Nishtha

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Hello,

it is an iPhone 6 

software version 12.4.8

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Hi,

Thank you for providing this information. We are no longer supporting iOS 12 so can you please update to iOS 13 or iOS 14 and check if that fixes the problem?

Nishtha

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New Here ,
Oct 27, 2020 Oct 27, 2020

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Hi,

 

I can't update, but i have found that i can access the library via the picture icon in the corner, so i will do it that way for now. There is no way to edit the image on my phone now the x doesn't work. The images are fine on the Mac.

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