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4

Bridge Libraries Panel Not Loading at Start-up

LEGEND ,
Nov 06, 2023 Nov 06, 2023
The first time I launch Bridge each day the Libraries panel does not load 9 times out of 10 with a message telling me I need to be logged into my CC account. Under the Help menu in Bridge it indicates that I am logged in. I am also logged in to CC and Photoshop and they work as expected with regard to Library functionality.

If I terminate Bridge and relaunch Bridge the panel sometimes connects to my libraries.

CC, Photoshop, and Lightroom always connect with my Libraries as expected. I have tried all the suggested fixes I've found in the Adobe support sites and from various web searches.

It's nearing a year since I first reported this issue with Bridge. Today I still have the issue after numerous Windows and Adobe updates. I am now running the latest Win 10 Professional Version 20H2; Build 19042.685 and Bridge 11.1.1 updates. As I said earlier I do not see this behavior in CC and Photoshop.

One way I've been able to get Bridge to connect is to sign out of ALL Adobe apps including the Creative Cloud app itself. Then launch Bridge and log in from there. It usually connects to my Adobe account that way. Then I log in to my other Adobe apps as needed.

Others have reported this issue too and Adobe even acknowledged they were looking into it but since then there is nothing new and no status information forthcoming from Adobe.

Are others still experiencing this problem?
Bug Unresolved
TOPICS
CC Libraries
42
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2 Comments
LEGEND ,
Nov 06, 2023 Nov 06, 2023
I'm having the same problem. There is no refresh option, no way to tell Bridge that I am, in fact, logged in. Somehow, Bridge isn't getting the message and there's no way to wake it up.
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LEGEND ,
Nov 06, 2023 Nov 06, 2023
LATEST
Same here. I'm new to using Bridge, so I am dismayed to see that this has been an issue for at least a year. I'm using a Macbook Air 13-inch late 2017, Mac OS 12.0.1 Monterey. Adobe Bridge version 12.0.0.234
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