After updating a previously shared review link, the preview of the file now appears distorted with black lines. This issue persists even after deleting the old review link and creating a new one.
Steps I took:
1. Share a review link to a file with a client.
2. Update the review link.
3. Observe the file preview, which shows distortion and black lines.
4. Delete the old review link.
5. Create a new review link to the same file.
6. Check the new review link’s preview, which still shows distortion and black lines.
Expected Behavior:
The file preview should display correctly without any distortion or black lines, both with the updated review link and with newly created review links.
Actual Behavior:
The file preview displays distortion and black lines, regardless of whether the review link has been updated or recreated.
Impact:
This issue prevents the client from viewing the file correctly, potentially impacting their ability to review or utilize the file content.
Request:
Please investigate the issue and provide guidance on how to resolve the distorted preview problem.
AdChoices