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6

CC Libraries Deleted Assets

LEGEND ,
Nov 06, 2023 Nov 06, 2023
Brand colors, logos, and more have gone missing or are deleted from my CC Libraries. I have logged out to see if it was a syncing problem, but they are still not there a week later. I have unfollowed and followed the library again to see if that was the issue, but again nothing. CC Libraries has been buggy with syncing and missing libraries. I have had to ask the creator to send me a new link to "reset" it, but even then it's not always successful. It's frustrating especially if files are linked and the links are now broken. There is no way for me to relink if Adobe has lost my files.
Bug Unresolved
TOPICS
CC Libraries
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3 Comments
LEGEND ,
Nov 06, 2023 Nov 06, 2023
Same problem with my team. We share libraries between our team of three people and while all of us have access to the libraries, not all of the assets are showing for each team member. For example, I started a new library and invited 2 people to collaborate. Both people joined the library and I began to add assets to the library. One team member can see all of the assets and the other team member can only see one asset.
The problem started happening in March 2022 with the new update to the library and its causing a major disruption to our workflow since we share and work on the same assets, but now everyone can't see everything.
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LEGEND ,
Nov 06, 2023 Nov 06, 2023
There is no dialogue to prevent users from accidentally deleting their libraries from Photoshop CC, additionally there is no way to recover a deleted library. It's 2022, get with the program.
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LEGEND ,
Nov 06, 2023 Nov 06, 2023
LATEST
I have a library that I share with team members and a couple are less experienced with cc libraries and assets have been disappearing lately some of which we don't have a file back up of. I don't think they realize they are deleting item but if there were some type of fail-safe in the libraries that makes you confirm the deletion it would help. If there was a way to restore items that would be even better. Thanks in advance for your consideration.
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