Creative Cloud reporting I have 45 GB used, but I have no files on the cloud

[FeedbackCommunityMember]

Both the Creative Cloud App on my desktop and the web page for my assets is showing that I have used 45 GB of storage. However, I have no files on the cloud at all at this point. Both on my sync'd folder on my computer, and on the website itself, there are no files. So it should show that I have used zero GB. I have gone into the Deleted folder and confirmed that there are no files in there as well.

[FeedbackCommunityMember]

FIX oth the Creative Cloud App on my desktop and the web page for my assets is showing that I have used 35 GB of storage. However, I have no files on the cloud at all at this point. Both on my sync'd folder on my computer, and on the website itself, there are no files. So it should show that I have used zero GB. I have gone into the Deleted folder and confirmed that there are no files in there as well.

[FeedbackCommunityMember]

CC is reporting I have 17gb but I cannot see any files on the cc webpage.

[FeedbackCommunityMember]

Hi Chuck,

Do you have photos stored with Lightroom? Your quota includes storage with both Lightroom & Creative Cloud Files.

Thank you,
Stephanie