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4

Library doesn't Load

LEGEND ,
Nov 06, 2023 Nov 06, 2023
Library isn't loading (message: failed to initialize) when I hover over the icon
Bug Fixed
TOPICS
CC Libraries
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correct answers 1 Pinned Reply

Adobe Employee , Nov 08, 2023 Nov 08, 2023

Hi,

Sorry, you're facing this problem. Could you please try:

Follow the steps from Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

Make sure you've killed CCLibraries process in Task Manager / Activity Monitor, as well as quitting all Adobe related products. This is mentioned in steps 1 and 2 of the article, but I wanted to point it out because it's important.

Let me know if the issue still exists after following these steps!

Thank you,
Akshay

Status Fixed
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1 Comment
Adobe Employee ,
Nov 08, 2023 Nov 08, 2023
LATEST

Hi,

Sorry, you're facing this problem. Could you please try:

Follow the steps from Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

Make sure you've killed CCLibraries process in Task Manager / Activity Monitor, as well as quitting all Adobe related products. This is mentioned in steps 1 and 2 of the article, but I wanted to point it out because it's important.

Let me know if the issue still exists after following these steps!

Thank you,
Akshay

Status Fixed
Translate
Report