Library not loading only in Dimension

[TooPinkCreative]

In Adobe dimension my libraries aren't populating in the assets> libraries panel. My libraries typically do and I haven't had issue before but for the last few days I can't get them to show up. I have check and they are properly configured and synced to date. I have tried the refresh libraries option, nothing really seems to work in this area. Dimension has been buggy before and since an update the show/hide layers features is very screwy so I am tempted to think this is a result of an update or a bug. But alternatively it might be I am out of computer power to load it or something. Anyone else have this issue lately?

[Juan P.]

Thank you for bringing this to our attention. We have a ticket logged and will work on it as soon as possible.

[lucia_9270]

This is happening to me as well. I select "done" here and nothing happens. (I just installed dimension).

[TooPinkCreative]

Eureka! They fixed it! Or I think they did. I just refreshed and loaded the libraries today and for the first time in 2 weeks the libraries magically appear again. I was about to reply with something else and then I checked! If it's still happening for you, you likely can still use File>Import>Place Image on Model, or that same button in the materials panel for each object (screenshot), but if you have a lot of graphics to place like I did it's a much slower method than dragging and dropping from the library. I hope you fine your resolution soon :). 

[Zuzanna30632542tzov]

This is still happening, any fix yet?

[Juan P.]

@Zuzanna30632542tzov We rolled out a fix not long ago. Are you still running into the issue with the latest version of Dimension?

[TooPinkCreative]

Yes it's been working for a good while now 🙂 Thanks!

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