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No MOV files found when linked to, but seen in the same browser after upload

FeedbackCommunityMember
LEGEND ,
Nov 06, 2023 Nov 06, 2023
whyn I can see and play a MOV video after upload, but the link I´ve emailed is useless? Error message: "No video in supported formats found" I thought it´s adobe... But now I quickly move back to googledrive or dropbox, clients are waiting :((((((
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correct answers 1 Pinned Reply

FeedbackCommunityMember
LEGEND , Nov 06, 2023 Nov 06, 2023
Hi there -- we have this issue around video / MOV support on shared links on our backlog. Thank you.
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FeedbackCommunityMember
LEGEND ,
Nov 06, 2023 Nov 06, 2023
LATEST
Hi there -- we have this issue around video / MOV support on shared links on our backlog. Thank you.
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