sync deletes files randomly

[FeedbackCommunityMember]

Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.

[FeedbackCommunityMember]

Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.

[FeedbackCommunityMember]

We are frequently experiencing this issue too.

We have a shared folder that has a large file structure. We have found files missing, only when we have gone back to a project, to make amends or find relevant files.

[FeedbackCommunityMember]

Hi there, thank you for your feedback. We will review this to see what the issue might be. Thank you for your patience.