Different profiles or accounts at one time

Report · Nov 06, 2023

It's pretty annoying when I am constantly kicked out of Acrobat Pro (which my work pays for) when I open up Lightroom or Photoshop (which I pay for). I even canceled my personal email plan and set up a "profile" because an Adobe employee told me it won't kick me out. Guess what? Profiles does it too.

I would like to be able to stay SIGNED IN ON A BUSINESS APP while also being SIGNED IN ON A PERSONAL APP on the SAME COMPUTER.

This has been requested over 1,000 times (seriously search the forums) going back 6 years!

Adobe is the only company making this difficult...

Report · Jan 08, 2024

I came here after an hour of chat support leading to them suggesting I submit a feature request. Found your post, and wishing to upvote this 500 times if I could.

My situation is the same: I pay for the Photography plan and use Lightroom Classic & CC to manage my photos and online web presence. My company pays for the Creative Cloud suite (All Apps). Both of these accounts are used on the same Macbook.

At work I mostly use Acrobat for creating forms, but sometimes Photoshop or Illustrator.

The problem is if I have been using Lightroom at home, the next time I open Acrobat at work it says I am not licensed and must therefore open Creative Cloud app, sign out, sign in with my work account and then proceed. Then, next time I use Lightroom at home it will let me open it up but none of my files are there because it's signed in with my work account.

DESIGN ENGINEERS:

1. Please allow a way to stay signed into all Creative Cloud apps using both logins, OR

2. Like the original post, allow a way to easily switch between profiles without having to go through the logout/login process every time.

For #1, surely Adobe can figure out how to check for ALL licenses installed on the computer once both accounts have been signed in. If the license exists, then use it. If there are file paths involved (ie, local Lightroom storage), then store those locations in a config file mapping each destination with the proper license.