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Download Button

LEGEND ,
Nov 06, 2023 Nov 06, 2023

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If I am on another device, or Creative Cloud File Sync is not functioning properly (like it did today), I need a way to download the file off of the cloud onto my device locally to prevent a nightmare situation.
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Assets Management

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correct answers 2 Pinned Replies

LEGEND , Nov 06, 2023 Nov 06, 2023
Hi Nate. This is an issue specific to XD files -- but hang tight, we are working on it. As a temporary work-around, you can download / move the XD file to your local storage from the sync'ed Creative Cloud Files that is on your file system browser. Thank you.

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LEGEND , Nov 06, 2023 Nov 06, 2023
Downloading of your items stored in Creative Cloud Files is an action available on assets.adobe.com. Is the feature not working for you or is there an additional feature desired?

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LEGEND ,
Nov 06, 2023 Nov 06, 2023

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This feature is not working for me, is there a way I can attach a screenshot? I am trying to download an XD file from the assets web page, and all Adobe is giving me is the option to delete the file.

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LEGEND ,
Nov 06, 2023 Nov 06, 2023

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Hi Nate. This is an issue specific to XD files -- but hang tight, we are working on it. As a temporary work-around, you can download / move the XD file to your local storage from the sync'ed Creative Cloud Files that is on your file system browser. Thank you.

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LEGEND ,
Nov 06, 2023 Nov 06, 2023

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Downloading of your items stored in Creative Cloud Files is an action available on assets.adobe.com. Is the feature not working for you or is there an additional feature desired?

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