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I can't get into my Themes in Adobe color cc and I can't save any of them.

New Here ,
Aug 30, 2017 Aug 30, 2017

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When I click "My Themes" it shows 404.

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Community Expert ,
Aug 30, 2017 Aug 30, 2017

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Adobe Employee ,
Aug 31, 2017 Aug 31, 2017

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Hi,

Request you to provide following information :

1. Which OS you are using?

2. Which browser you are using to sign in to color.adobe.com ?

3. From which country you are accessing color website ?

4. Provide us the email id being used by you to sign in color services?

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New Here ,
Sep 05, 2017 Sep 05, 2017

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1. I am using WIN10

2. Google chrome

3. U.S.A

4. 591400752@qq.com

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New Here ,
Sep 05, 2017 Sep 05, 2017

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COLOR.JPG

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Adobe Employee ,
Sep 07, 2017 Sep 07, 2017

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May you confirm, if you are able to access "My Themes" or not.

As there was some scheduled maintenance on our side, which may have caused this.

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