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投稿できない

New Here ,
Jun 20, 2024 Jun 20, 2024

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PC版からインスタグラムへの投稿で使用しています。 6/17(月)の投稿から、「投稿を予約」「今すぐ公開」どちらもインスタグラムへの投稿が「失敗」となり完了できない状態です。 トークンを更新しても改善されません。 ブラウザchromeでもedgeでも同様です。
Bug Unresolved
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1 Comment
Adobe Employee ,
Jun 21, 2024 Jun 21, 2024

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Hi @katuo175087586l6d

 

Sorry to hear about your difficulties. I would want to confirm you have gone through the steps here:

https://adobe.ly/45A5pEk

It sounds like you have if you've refreshed the token.

 

I know the steps in this video have helped others in some cases

Channel Connection Help Guide

 

Note: Connecting IG requires going through a FB business account page

 

Finally, if you're still facing difficulties after that, please reach out to and work with our support directly via https://adobe.ly/4b9GLM9

 

Hope that helps,
- Dave

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