11 hours worth of work just disappeared

[Jasmine_Johns9283]

Adobe just erased 11 hours of my work while I was working on it. 

I have checked all of the saved files/version history and it is all gone. It reverted all versions back 11 hours.

This was for a project worth 15% of my grade that was due tonight. I have never had some thing like this happen before and I am desperate for help.

[Tarun Saini]

Hi 

@Jasmine_Johns9283

,

We're sorry to hear about this. Just to confirm, did you check your project here- https://adobe.ly/3Olcm4u?

If you're unable to see your project there, please check the following link below-

- Please ensure you're logged in with the correct Adobe ID.

- Also check https://adobe.ly/4fE2kr2 and https://adobe.ly/3OqJpUA

Let us know if that helps; if not, please share your Adobe ID with me via private message. Also, when was the project created and last accessed by you?

Regards,

Tarun