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1

Adobe Express App Stock Photos

Community Beginner ,
Sep 24, 2023 Sep 24, 2023

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Hi there

I am using Adobe Express App. Just signed up for Premium. Today all day I was not able to use any stock photos. It says " Image Unavailable, try a different one or try it later"

I did but doesn't let me choose any. Not even a fre one. 

I tried re start my phone/ uninstall and reinstall the app/ tried with different networks. Nothing happened. 

Anyone can help how can I sort this out? Or is it just a bug/ server issue today?

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correct answers 1 Pinned Reply

Adobe Employee , Oct 13, 2023 Oct 13, 2023

Hi all, 

There was an outage in the stock services that resulted in such an issue, which was resolved. Let us know if you still face any issues.

 

Best,

Amitej

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New Here ,
Sep 24, 2023 Sep 24, 2023

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I'm a new user and I love  creating things in adobe express. Now that I want to create more the system don't work anymore. Please can you fix the bugs or whatsoever thing that makes it unusable. Please do it... im on a tight schedule to pass this project.

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

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There seem to be an issue at the moment as many people experience it, Please see this thread
https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412...

If you need your question to be added there, let me know and I'll transfer your question to this thread...
If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

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There seem to be an issue at the moment as many people experience it, Please see this thread
https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412...

If you need your question to be added there, let me know and I'll transfer your question to this thread...
If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.

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New Here ,
Sep 24, 2023 Sep 24, 2023

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Hi Krisztina,

 

Having the same issue. For me it started yesterday.

 

Maybe they will fix it quickly.

Regards

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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Hi all, 

There was an outage in the stock services that resulted in such an issue, which was resolved. Let us know if you still face any issues.

 

Best,

Amitej

Status Fixed

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