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Adobe Express is to slow.

Community Beginner ,
Feb 13, 2024 Feb 13, 2024

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To call this app Express is a lie. I cant even get it to load. I tried different browsers, cleared cache. internet is 300mbps. I am a new sub that doesn't think he will be much longer. Im tired of getting charged for stuff that doesn't work.

Bug Unresolved
TOPICS
Image Editor , Mobile Web

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3 Comments
Adobe Employee ,
Feb 14, 2024 Feb 14, 2024

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Hi 

@Michael34004830ozlr

,

 

We're sorry to hear about this. Please let us know when exactly the app gets slow. Are you getting any error messages? Can you share the screenshot or the screen recording of the issue? Have you recently installed any third-party plugins? Since when have you been seeing this issue?

 

We're here to help, just need some info.

 

Regards,

Tarun

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Community Beginner ,
Feb 15, 2024 Feb 15, 2024

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Its not slow, it never loads. Its the site, I have not done anything different, its the NEW express. but don't worry about it I will go back to Resolve and Canva. I came to Adobe because most employers use it. But at the rate Adobe is going they won't be using it much longer. Adobe has become a disaster. Always blaming the user instead of coming out and saying we messed up. Fix it and quit blaming me. Do you really need a screen shot of a site that won't load.

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Adobe Employee ,
Feb 20, 2024 Feb 20, 2024

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@Michael34004830ozlr, Thank you for sharing your experience.

I understand your frustration, and I apologize for any inconvenience. Your feedback is crucial in guiding our improvements. We're actively working to enhance the Adobe Express experience, addressing concerns like yours and more. Your insights contribute to our ongoing efforts. If you decide to give us another chance, we're here to support you in every way we can.

 

^Lyn

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