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Adobe Express — Layers and Videodata were merged into one

Community Beginner ,
Jan 15, 2024 Jan 15, 2024

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Hello,

all of my layers and sequences in my Adobe Express file are now merged into one videolayer and i can’t  change anything.

 

It happended while I have tried to create a copy and then changing aspect ratio. It messed it up, merged it into one layer and stretched it to new aspect ratio. After that, not only my copy ist damaged, but my original file ist merged into one layer, too.

 

What can i do? Is there anykind of backup? Or ist that file — work of multiple and multiple hours — now lost?

Bug Unresolved
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Desktop Web , Multi-Page

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1 Comment
Adobe Employee ,
Jan 15, 2024 Jan 15, 2024

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Hi,

 

You can access to previous versions of your file. See https://community.adobe.com/t5/adobe-express-discussions/version-history-adobe-express/td-p/14341687

 

Assuming you are able to recover the original version, do you mind posting screenshots from before and after so we can try to figure out what happened.

 

Hope this helps

Abhi G

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