Adobe Express Library thumbnails not displaying correctly (Extra Large)

[Ninoshka256754652kcx]

The preview thumbnails in the Libraries are displaying extra large, very hard to see what the image is. They used to be way smaller a couple of months ago and now they are too big and the thumbnail size can't be adjusted. My whole team has this issue and it makes Libraries hard to use. 

[Tarun Saini]

Hi 

@Ninoshka256754652kcx

,

We're sorry to hear about this. Please let us know when you've been seeing this issue. Did you try using other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?

Also, try clearing the browser's cache and cookies, and let us know if that helps. For more info, check this link- https://adobe.ly/49s328v

Regards,

Tarun

[Ninoshka256754652kcx]

Hello, I've been seeing it in diferent browsers from different users (Firefox, Edge, Chrome) and also on the desktop app. 
Thumbnails are not displaying correctly for anyone in my organization, even new users are getting this view. 
I just tried incognito and is still displaying the same.  

[David__B]

Hi @Ninoshka256754652kcx 

Thank you for testing in different browsers. Based on your screenshot, I was also curious about what type of device you are working on. Is this a mobile device or a tablet? Please share the device's make, model, and OS version.

Thanks,
Dave

[Ninoshka256754652kcx]

I'm working on a MacBook Pro, my other co-workers experiencing the same issue are working in a mix of MacBooks and Windows PCs.