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adobe express not removing background

New Here ,
Jan 14, 2025 Jan 14, 2025

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remove background function of adobe express is not working is just processing and not removing background 

Bug Unresolved
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1 Comment
Adobe Employee ,
Jan 15, 2025 Jan 15, 2025

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Hi 

@application1_9358

,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

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