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Adobe Express not working properly

Community Beginner ,
Dec 19, 2023 Dec 19, 2023

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Adobe express is not loading my files. I can create a new file but when trying to use stock media, it just applies a gray rectangle. I have the premium membership and it has been like this for two days.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi @Bridgman2861925584we,

 

Thank you for your patience.

I just came across your post and wanted to know if you still require help, as it has been a while since this was last reported, and I sadly haven't been able to replicate this issue.

 

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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