Adobe Express schedule (web) cannot find my Instagram Creator profile

[Pengboom]

The headline says it all.

The steps presentet here https://helpx.adobe.com/de/express/using/connect-social-media-accounts.html don’t help.

A little support would be great.

[Andy Lambert]

Hi there - this video should help you ensure that you are all set up correctly. Let me know if any issues: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-inst... 

[Pengboom]

Thanks for the quick reply. 

Yesterday I managed to set it up by myselft and the problem was, that my facebook-page was not connected with my instagram account… which was the main challenge. 

[Andy Lambert]

Thank you for letting me know this is now resolved 

[Andy Lambert]

Please follow these instructions if you encounter similar problems: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-inst...