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Adobe Express server error? Also on Adobe admin panel

New Here ,
Aug 09, 2024 Aug 09, 2024

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Since yesterday I'm not able to use Adobe express or access my admin panel to set my application

 

lucas_7873_0-1723211293277.png

Keeps showing this error and admin panel looks like this:

lucas_7873_1-1723211356230.png

 

 

I already emptied my cache , tried different browsers and the error persists. Anyone else getting those errors?

 

 

Bug Unresolved
TOPICS
Integrations

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2 Comments
Adobe Employee ,
Aug 09, 2024 Aug 09, 2024

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Hi @lucas_7873,

 

Thanks for reaching out. Could you check if you have something like an ad-blocker or strict firewall settings blocking access to required network endpoints: https://helpx.adobe.com/enterprise/kb/network-endpoints.html?

 

Also, if you could post your browser console logs, that would help. If you are unsure how to collect browser logs, you can use resources such as

Chrome: https://support.digitalsamba.com/knowledge/google-chrome-browser-logs

Windows Edge: https://support.digitalsamba.com/knowledge/microsoft-edge-browser-logs

 

Regards,

Tarun

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New Here ,
Aug 12, 2024 Aug 12, 2024

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Thanks for your time, here's the log:

 

TruncatedText.js:32 Error occurred while calling floodgate AxiosError: Network Error
console.error @ TruncatedText.js:32
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p13n.adobe.io/fg/api/v3/feature?clientId=ONESIE1:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
bps-il.adobe.io/users/22AF1E1D6531312C0A495FD6@AdobeID/linked-accounts?includePaths=true:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
bps-il.adobe.io/jil-api/v2/organizations/?include=delegation_groups_migration_status,renga_tags,rso_values:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
TruncatedText.js:32 Array(2)
console.error @ TruncatedText.js:32
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angular.js:14800 Failed to load the application undefined
TruncatedText.js:32 Possibly unhandled rejection: undefined
console.error @ TruncatedText.js:32
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newrelic.495e31ace1.js:2 Uncaught (in promise) undefined
Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox.
Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox.
Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox.
Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox.

 

can you help me understand what's going on?

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