Adobe Express takes forever to load webpage

[Clever_Twilight6541]

Been waiting for 15 minutes just to open webpage but its still stuck on the loading document page. tried resetting everything and clearing cache. Not sure what to do anymore

[mahmoud_5524]

Hi @Clever_Twilight6541,

Hi! Sorry you’re stuck waiting so long to load Adobe Express. Since you’ve already cleared cache and reset, here are a couple more tips:

• Try opening Adobe Express in a different browser or incognito/private mode

• Check your internet connection stability or try a different network if possible

• Make sure your browser and Adobe Express app are fully updated

If it still won’t load, please share your Adobe ID and any relevant details with us so we can escalate this issue to our engineering team. We want to get this fixed for you as soon as possible!

^MM