Adobe Express Voiceover not working

[mollyb27865979]

Good morning! I have been trying for several days now to record a voiceover on an Adobe Express video. Every time, it shows me recording the audio for the 2 minute, 19 second vidoe, but then when I stop recording, it stopped at 30 seconds. I can't expand the audio clip. It is driving me crazy! Any suggestions?

[Tarun Saini]

Hi 

@mollyb27865979

,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

Regards,

Tarun