• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

AdobeExpress can't download file

New Here ,
Feb 22, 2024 Feb 22, 2024

Copy link to clipboard

Copied

I cannot save or download videos in Adobe Express. I always get the message "We are working on your file. You can download it soon." Even after 2 hours it doesn't work. I also have the premium version of Adobe Express and it still doesn't work. I use the web version. What can i do? 

Bug Unresolved
TOPICS
Mobile Web , Video

Views

26

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
New Here ,
Feb 22, 2024 Feb 22, 2024

Copy link to clipboard

Copied

I had already tried clearing the browser cache Edge, Chrome etc: still download errors.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

Copy link to clipboard

Copied

LATEST

Hallo @IviSpruegel,

 

Vielen Dank für deine Geduld.

Hast du bereits versucht, dich aus- und wieder einzuloggen oder es mit einem anderen Browser oder im Inkognito-Modus?

 

Ich hoffe, dass diese Tipps dir dabei helfen, die Probleme mit Adobe Express zu lösen. Bitte lass uns wissen, wie es läuft, und zögere nicht, dich erneut an uns zu wenden, wenn du weitere Unterstützung benötigst. 

 

VG ^Lyn

Votes

Translate

Translate

Report

Report