Animate character not working

[penelope_1067]

I've been trying to use the animate a character feature but it doesn't generate anything, whether i record or upload an mp3. pls help.

[mahmoud_5524]

Hi @penelope_1067,

Thank you for reaching out! Sorry to hear the Animate Character feature isn’t working as expected. Please ensure your audio file is in a supported format (like MP3) and not too long. Also, try refreshing the app or using a different browser/device to see if that helps. If the issue continues, please share more details or a screen recording so we can assist you further!

^MM