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App crashing or freezing up

New Here ,
Jan 14, 2025 Jan 14, 2025

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App keeps crashing or freezing when inserting objects and when using the other features. Also very slow. Has crashed 3 times. I've searched for app updates many times and there is none right now. I've restarted app and phone both. This just started today. Clearly an app issue as all other apps on my phone are working properly.

Bug Unresolved
TOPICS
Image Editor , iOS , Performance

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1 Comment
Adobe Employee ,
Jan 15, 2025 Jan 15, 2025

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Hi 

@Smpritch

,

Welcome to the community! We're sorry to hear about this. Could you please let us know the make and model of your device? Are you getting any error messages when the app crashes? Please ensure you have enough storage space in your mobile device. Also, did you try reinstalling the app to check if that helps?

 

Let us know if that helps.

 

Regards,

Tarun

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