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Bestandsformaat foto wordt kleiner na download uit PS Express

New Here ,
Jul 02, 2024 Jul 02, 2024

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Als ik mijn foto's bewerkt heb via PS Express en download naar mijn foto galerij dan wordt het bestandsformaat kleiner gemaakt. Zo is de originele foto 20 mb en de bewerkte versie uit PS Express na download nog maar 8mb. Hierdoor ben ik bang dat belangrijke informatie uit de foto verdwijnt.
Bug Unresolved
TOPICS
Desktop Web

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2 Comments
Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

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Hi @default38380706koty37,

 

We apologize for the frustration. Please try updating the app to the latest version or reinstalling it. Please let us know if this helps.

 

Thank you,

Neelam

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New Here ,
Jul 07, 2024 Jul 07, 2024

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Hi,

I already have tried it and it did not work. Also I know have a brandmark in my photo’s, something I did not have before.


Kind regards,

Leon
Verstuurd vanaf mijn iPhone

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