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blurry exports

New Here ,
Dec 27, 2023 Dec 27, 2023

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Why are all of my downloads blurry and pixelated?? The only file that downloads clear is a PDF but will not convert properly to PNG or JPG properly on my mac. I had this issue a few months ago, stepped away from this program, and then came back only to get incredibly frustrated. There is no way for me to export my projects, and it will not allow me to link my instagram and post directly from adobe.... so like.... what am I supposed to do?
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 02, 2024 Mar 02, 2024

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Hi @default34482558xuqnjg,

 

Thank you for your patience.

I just stumbled across your post and figured it's been a while since this came up, and I wanted to check in case you still require help.

Sometimes, clearing your browser's cache and cookies or trying a different browser/incognito mode can do the trick!

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

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