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Brand disappeared

Community Beginner ,
Aug 08, 2024 Aug 08, 2024

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I had two saved brands in my library and one of them disappeared? Logos, images, etc all gone. Only remains is a few colors from the palette and fonts. What happened?
Bug Unresolved
TOPICS
Desktop Web , Quick Actions

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2 Comments
New Here ,
Aug 28, 2024 Aug 28, 2024

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The same thing happened: lots of time was invested in creating the brand and trying the product. No luck, lots of frustration.

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Adobe Employee ,
Aug 29, 2024 Aug 29, 2024

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Hi 

@geronimo_4637

,

 

Thanks for your patienece. Please check if you're able to see your brands here-

 

  1. https://adobe.ly/4fXs5Dr
  2. https://adobe.ly/4g3PFhK

    Also, try signing out and the signing in again to see if that helps?

 

Let us know if that helps.

 

Regards,

Tarun

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