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Brand shared, not working

New Here ,
Oct 20, 2023 Oct 20, 2023

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I shared a brand with my colleagues, they accepted it, but it is not visible for them
Bug Unresolved
TOPICS
Performance

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New Here ,
Nov 19, 2023 Nov 19, 2023

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I am having the same issue. When my colleague clicks on the email to accept, the following message comes up in Adobe Xpress... 'Request Edit Access - This brand or library is not available. If you believe you shoul have access, ask the owner to share it with you'. We can share and collaborate artwork files but cannot share branding.

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