Lorsque je suis sur un de mes fichiers, que le sélectionne une image et que je clique sur "recadrage et forme", l'application se ferme systématiquement et ce depuis plusieurs jours.
L'app est a jour et j'ai éteint et rallumé mon tel, rien n'y fait.
Hey @maxime_pierre9624, Welcome to our Adobe Express Community! Thanks for reaching out, and I'm sorry to hear you're experiencing this issue!
I tested this on the desktop version and on iPhone 12, iOS 18.3.2, with the latest Adobe Express version and wasn’t able to reproduce the crash — the “Crop and Shape” feature worked as expected. To help us investigate further, could you please share the following details:
The version of the app you're using
Your device make and model
The iOS version currently installed on your device
This information will help us narrow down what might be causing the problem.
If possible, please share a screen recording of the workflow with the crash for us investigate this further!
Please find attached a recording of the workflo. When I clic on "crop and shape", the application closes itself instantanely.
Please note I've closed all the running app of my phone + I restart my phone. I also tried to uninstall et reinstall Adobe Express but it still not working ..
Thanks for sharing the details, @maxime_pierre9624. Since iOS18.4 is a newly released version, the issue could be limited to that particular iOS. I've informed the team about the issue and will let you know once we have an update.
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