BUG

[La plume graphique]

[David__B]

Hi @La plume graphique

Sorry to hear about your difficulties. Could you try these if you haven't already as some initial troubleshooting steps?

• Test in different browsers  - Chrome, Edge, Safari
• Try clearing the browser cache  -  https://adobe.ly/4mLW5pd

• Try creating a duplicate instance of the file and test from there

Thanks,
Dave

[La plume graphique]

Hi @David__B 
Thanks for answer but all of these don't work. 
I can create a new artwork but when I want duplicate (with AI or not) I have the same bug. I don't understand whats happening. It's all the time the same alert message. 

Help me please 🙏 Thanks very much for your help