Can't access files or create new

[Laurie25604109b4rd]

I have a paid Enterprise account, which includes Adobe Express. Today, everything I try to download gives me an error message about paid content. Even when I created a graphic with a free image. What's going on?

[Abhi.G @ ADBE]

Hi,

Sorry to hear you are running into this issue. Are you seeing this message on a new project as well, or only those converted over from the previous version? And are you able to exercise other paid functionality like Resize?

Thanks,
Abhi G

[Abhi.G @ ADBE]

Hi,

If you have an Education account, could you please try again now as we've recently deployed a fix (if you have a browser window open on Adobe Express, be sure to refresh it first)?

Please post here if you still see the issue.

Thanks

Abhi G