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Can't add photo

Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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I'm unable to replace a photo in my file or even add a new photo from device. I have tried several times and it won't add the photo.
Bug Unresolved
TOPICS
Performance

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1 Comment
Adobe Employee ,
Oct 17, 2023 Oct 17, 2023

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Hi there,

 

We're sorry to hear about this. Would you mind sharing the workflow of how you're doing this? Since when have you been seeing this issue? Did you recently make any changes to your browser, like installing a plugin? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies of the browser to check if that helps.

 

Regards,

Tarun

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