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Can't choose Instagram profile to connect to Express

New Here ,
May 28, 2024 May 28, 2024

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Hi, I can't connect the correct Instagram account to my Adobe Express scheduling tool. I log in as Facebook, but then the page automatically chooses a certain page (Gems of Truth) that I have already connected. I can't choose another IG profile, although it is a professional profile and it's already connected to the right FB page and my Meta Business Manager. Can you help? Thank you.
Bug Unresolved
TOPICS
Desktop Web , Scheduler

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2 Comments
New Here ,
Aug 06, 2024 Aug 06, 2024

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Hey

 

Make sure to check out this video, it can be due to your IG not being connected to your Facebook profile.

https://youtu.be/VSxoWhVRGdM

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Adobe Employee ,
Aug 06, 2024 Aug 06, 2024

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Hi 

@Gems of Truth

,

 

Please check this video and let us know if that helps- https://adobe.ly/4casSha

 

Regards,

Tarun

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