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Can't download as PDF

Adobe Employee ,
Nov 27, 2024 Nov 27, 2024

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not able to download my file as PDF, given an error message that it failed to download, and I need to delete the asset with the failed icon. there was no asset with a failed icon, so i'm just barred from downloading.

Bug Unresolved
TOPICS
Exporting and Sharing , PDF

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2 Comments
Adobe Employee ,
Nov 27, 2024 Nov 27, 2024

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Hi @Janine26487596mmus 

 

I checked your logs and the issue appears to be related to a Stock asset with the description "Happy Thanksgiving Day banner, card background. and decorative elements arranged around the text. Celebrates the Thanksgiving holiday"

Not sure exactly what went wrong, but deleting and re-adding the asset may help. Let us know if it doesn't.

 

Abhi G

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Adobe Employee ,
Nov 27, 2024 Nov 27, 2024

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Presumably one of these two:

AbhiGADBE_0-1732737002551.png

 

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