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can't download file

New Here ,
Nov 26, 2023 Nov 26, 2023

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i am trying to download a finished project and keep getting a download failed notification when trying to download, it mentions something about stock license
Bug Unresolved
TOPICS
Exporting and Sharing

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1 Comment
Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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Hi @default33867803ipw3ai,

 

Sorry to hear about this and for not helping you later.

 

Can you share a screenshot of the error message about the Stock License and a screenshot of your project? Do you have a Premium account? Is your project a video or an image?

 

These details will help us to understand the situation.

 

Thank you,

Winnie

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