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Can't Download Files Anymore

New Here ,
Dec 14, 2023 Dec 14, 2023

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The option to download files has completely disappeared on all of my files. Now I only have the option to post to social media or share the link with a friend so they can edit it. I even exited out of the file and clicked on the file under "your stuff" to select the download option, but it just reopened to file to make edits.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing , PDF

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1 Comment
Adobe Employee ,
Dec 14, 2023 Dec 14, 2023

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Hi @default34272546y4agms, Can you please share the console/network logs with us? I'll be reaching out via direct message, and you can use it to share the files.

 

Please refer: https://support.panopto.com/s/article/How-to-Capture-Network-Logs-from-Chrome-Web-Browser#:~:text=In...

to see how to access console/network logs. 

 

Thanks!

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