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Can't download video. Stuck on "We're working on your file. You'll be able to download it soon."

Community Beginner ,
May 01, 2024 May 01, 2024

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Using the Web editor and get the following message for nearly a day when I try to download my video:

 

"We're working on your file. You'll be able to download it soon."

 

No other posts on this topic presented a resolution. If support gets involved, the name of the Project is 'Pullen Park Video'. This makes me want to cancel my subscribtion, Adobe.

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Community Beginner ,
May 01, 2024 May 01, 2024

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Also hitting the same problem on a second, new project just made today. Plaease help.

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