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Can't duplicate file

New Here ,
Jan 29, 2024 Jan 29, 2024

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Hi support, I am trying to duplicate the same file and is unable to . Please advise. Thanks.
Bug Unresolved
TOPICS
Desktop Web , Performance , Quick Actions

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1 Comment
Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hi @default35100289d0oc0o,

 

Welcome to the Adobe Express Community!

 

Can you duplicate other projects, or is it just one project having issues duplicating? Can you share a screen recording of the workflow and the error message that comes when duplicating the file?

Also, I'd recommend you try once after clearing the cache/cookies of the browser or work in private/incognito browsing mode to check if that makes any difference.

Please share a screen recording and your observations to check this further. 

 

Best,

Amitej

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