I cannot edit in the Split layout in Adobe Express anymore. My current project file has split views that cannot be edited as well. It is forcing me to delete the page layout.
BugUnresolved
TOPICS
Desktop Web
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Exporting and Sharing
,
Subscription
Have you tried logging off and clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, restarting your device may help, too.
My webpage was working fine for hours, but then when I wanted to edit the text in the split layout, it won't let me. Everytime I click on the text, the 'Delete layout' button, and the text-edit-bar (H1 H2 Bold Italics etc) pops up. I can only change the picture and switch the layout left and right.
This is only happening for the split layout option. My glideshow is still working fine. This happened last night after I was on the site for hours. I've refreshed, tried logging in on incognito, shut down etc.
Please help. Thank you. (I am using the website version)
Forgot to add that I can click on the plus button to add more text, but once ive written something, i can't edit it. the delete layout and text-edit-bar will pop up. Thanks
I am writing this as of May, a month after this supposed 'fix' has been deployed and I am having these issues with this fucntion. The only way I was able to write in the available space was to have my mouse holding left-click on where I wanted to add text. Even then, I would still need to constantly adjust my mouse location just to write what I wanted.
We've deployed a fix for this issue. Could you please check now? If you have Adobe Express already open in a browser tab, please make sure to refresh it to pick up the fix.
Could you please post a screenshot or recording of what you are experiencing? I can't replicate the original issues reported on this thread since the last time they were marked fixed.
We're sorry to hear about this. Could you please share the project URL with us to investigate the issue further? Also, please provide us with the edit access to check. You can share via private message.
Mysteriously, the republishing of my webpage with edits began working a few hours after I wrote my inital post yesterday! I logged out, waited and tried again later.
Thanks for your response. We're glad that it worked. Feel free to reach out to us if you see any issues while using the app.
Also, whenever you see any issue, you can first try basic troubleshooting by using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. You can also try clearing the browser's cache and cookies to see if that makes any difference.
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