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Can't load my files

New Here ,
Apr 03, 2024 Apr 03, 2024

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Can't load my files and folders
Bug Unresolved
TOPICS
Desktop Web , Integrations

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4 Comments
New Here ,
Apr 03, 2024 Apr 03, 2024

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Can't load my files!

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New Here ,
Apr 03, 2024 Apr 03, 2024

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can't load pictures and my folders/files!

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New Here ,
Apr 03, 2024 Apr 03, 2024

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files can't load!!!!!!!!!!!!!!!!!

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Adobe Employee ,
Apr 03, 2024 Apr 03, 2024

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LATEST

Hi @EDO3529754060z9 

 

Sorry to hear you are runnng into this issue. Could you check if there's anything affecting access to essential network endpoints, e.g., ad-blockers (including those built into browsers like Brave), strict Firewall settings, network proxies, custom DNS server etc.

 

If you are using these, please make sure that the network endpoints listed on https://helpx.adobe.com/enterprise/kb/network-endpoints.html are allowed.

 

Another thing worth trying is a different browser, or incognito/private browsing mode.

 

Abhi G

 

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