Can't put copy into posts

[Clare385096203ebt]

Hello, I can schedule a post or draft. Upload images. But can't type into the post. I can add an emoji. Then can't delete it. Please can you help asap? THANK YOU 🙂

[Tarun Saini]

Hi 

@Clare385096203ebt

,

Thanks for your patience. Are you saying that you cannot add text to the post once you schedule a post after that? If so, did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? You may also try clearing the browser's cache and cookies and let us know if that helps.

Regards,

Tarun

[Clare385096203ebt]

Hello Tarun

Actually I’ve ended up going from Safari to Chrome to use the scheduler.
What do you think is causing the issue on Safari?

[Tarun Saini]

Hi 

@Clare385096203ebt

,

We're glad that it worked. It could be because of the performance issue with Safari, which is a known issue. For more info, please check this known issue in the Adobe Express article- https://adobe.ly/3WmLOU9

Let us know if that helps.

Regards,

Tarun